Highlights
The BarnOwl support team have been a pleasure to work with. Service desk tickets are always responded to timeously. Service technicians are friendly and often provide additional advice to allow for a better user experience.
Challenges
We were looking for an integrated GRC solution that would enhance collaboration between ERM and Internal Audit. Another key objective was to move away from excel based reports that could not give us a wholistic view of risks within our business and the inefficiency of manual calculations on risk gradings/ratings. For internal audit, we saw excel as an outdated form of preparing working papers and insufficient for maintaining audit trail of reviewing and signoffs.
Benefits
BarnOwl is a user-friendly platform supported by an excellent team of professionals who are always willing to interact with clients to enhance user experience. Since using BarnOwl, ERM reporting has been enhanced. There is a wide variety of ERM reports to choose from, and reports can be tailor-made to focus on various aspects. There are numerous dashboards to choose from, which makes it easier to analyse trends. The newsletters and guides available on the BarnOwl website are self-explanatory and provide useful information for clients.